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Trust and safety

Report abuse

Help us keep Peak Vestholt safe. Report suspected fraud, impersonation or misuse of our platform or brand.

What to report

Please report any of the following to our Trust and Safety team:

  • Phishing emails, fraudulent websites or fake apps pretending to be Peak Vestholt.
  • Social media accounts, adverts or messaging channels that misuse our name, logo or trade marks.
  • Suspected account takeover, unauthorised access or identity theft.
  • Suspicious payment requests, “recovery agents” or third parties claiming to act on our behalf.
  • Market abuse, money-laundering concerns or any illegal activity linked to our services.
  • Abusive, threatening or harassing behaviour towards our staff or users.

How to report

Send us a detailed report through any of the channels below. If you can, include:

  • The date and time of the incident.
  • URLs, screenshots, message headers, sender addresses or phone numbers.
  • Your account information (if the report concerns your account).
  • Any other context that may help us investigate.
Trust and Safety email Use the contact page to reach our Trust and Safety team. Reports are triaged within one working day.
Security disclosure For responsible disclosure of security vulnerabilities affecting our systems, contact us before sharing details publicly.

What happens next?

We review every report. Depending on the nature of the issue, we may contact you for more information, work with payment providers or hosting platforms to remove fraudulent content, or refer matters to law-enforcement or regulators. We treat reports confidentially and, where legally possible, protect the identity of reporters.

Urgent matters

If you believe you have been the victim of a crime, contact your local law-enforcement authority as well as telling us. If you suspect your account has been compromised, change your password immediately and notify us at once.

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